Hi Ranjith,
As per your log first approval level having 3 approvers/agent , any one of the apporver approve the WI ( parallel processing ), it is going to next level approval, ( ie, the rest of the two agents need not to approve , the WI will automatically disappear from their inbox , until and unless it is not dynamic parallel processing )
So in your case first level is approved one of the agents out of 3 and the WI is now with the second level approver /agent ( ie, new agent of second level )
Kindly reward, if it is helpful.
Regards.
Shamsudheen.
Message was edited by: Rick Bakker