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Re: SRM Shopping cart workflow(WS14000134 ) getting the wrong actual agent after the first approval step

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Hi Ranjith,

 

As per your log first approval level  having 3 approvers/agent , any one of the apporver approve the WI ( parallel processing ), it is going to next level approval, ( ie, the rest of the two agents need not to approve , the WI will automatically disappear from their inbox , until and unless it is not dynamic parallel processing )

So in your case first level is approved one of the agents out of 3 and the WI is now with the second level approver /agent ( ie, new agent of second level )

 

Kindly reward, if it is helpful.

 

Regards.

Shamsudheen.

 

Message was edited by: Rick Bakker


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