We have a customer repository that uses customer number and account group as the key fields. We also have key mappings consisting of the remote ecc system and a value of "customer number ; account group".
We are going through an account group harmonization and need to change some of the account groups from one value to another. I figured I could export a list of the customers to change, then make changes to the excel file, then use Import Manager to change the account group and and key mapping value.
(1) This does not seem to be possible. I am wondering if you cannot change a key field in an import map???
(2) I am able to get my new key mapping value to be added, but am I not able to replace/update the key mapping. Is there a way to update the original key mapping?
Thanks,
Keith